Success Case

SleepApnea Leads: +10% leads in one week!

SleepApnea Leads: +10% leads in one week!

We enabled SleepApnea to recover 10% of their leads, re-engaging with treatment, scheduling appointments, and submitting clinical data.

CEO - Federico Ruiz

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Jul 4, 2024

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3

min read

About the client

Sleep Apnea Leads builds sleep apnea brands, websites, and complete marketing solutions that help dentists become their local sleep authority to attract patients, get chosen by healthcare providers, and increase revenue. Their clients are sleep apnea clinics looking to grow.


The problem

Sleep Apnea Leads was looking to automate and optimize the process of reaching out to their clients’ dead leads to get them back on track with their sleep apnea treatment. Having a human perform this process is costly and inefficient, especially for the number of clinics, and the number of patients for each clinic, they have.


The solution

Through Puppeteer’s platform, an agent was configured to reach out to each patient via SMS to the phone number, provided by their clinic.

The agent asks how they’ve been handling their sleep apnea, and tries to convince them to get back on track with their treatment, either by scheduling a new appointment directly through the clinic’s website or agreeing to receive a call from them.

Additionally, suppose the patient agrees to continue treatment. In that case, it asks for some information related to their past treatment and insurance, used by the clinic to define the next steps and cost information.

During this process, the agent has relevant information to all necessary information of the clinic - such as insurance policies, costs, available treatments, contact information, and more - and is knowledgeable in all things sleep apnea.

If successful - i.e., if the patient agrees to schedule a new appointment - the agent notifies the clinic about this new lead via email, attaching all collected information and the full conversation log with the patient.


Puppeteer’s Impact!

So far, Puppeteer has enabled Sleep Apnea Leads to recover 10% of their leads. Specifically, 5 out of 50 leads re-engaged with their treatment, scheduling appointments, and submitting their clinical data to the clinic.


See the demo here!

© 2024 Puppeteer. All rights reserved.

© 2024 Puppeteer. All rights reserved.

© 2024 Puppeteer. All rights reserved.