Reactivate your patients
Reactivate your patients
It is estimated that roughly 25% of all patients in most practice’s databases are inactive or lapsed.
At Puppeteer we can help practices recover their disengaged patients.
It is estimated that roughly 25% of all patients in most practices’ databases are inactive or lapsed.
Hey Joe, it's Dr. Smith from ABC Clinic. Just checking in — it’s been a while since your last visit. Would you like to schedule a follow-up appointment?
Hi Dr. Smith! Yeah, it’s been a bit. I’d love to schedule a follow-up. What days are available?
Hey Joe, it's Dr. Smith from ABC Clinic. Just checking in — it’s been a while since your last visit. Would you like to schedule a follow-up appointment?
Hi Dr. Smith! Yeah, it’s been a bit. I’d love to schedule a follow-up. What days are available?
How it works
PROTOCOL
Here’s an empiric-based method for patient reactivation
Here’s an empiric-based method for patient reactivation
This demo is for patient reactivation. It is designed to reengage patients who are due for a medical examination based on EMR data.
This demo is for patient reactivation. It is designed to reengage patients who are due for a medical examination based on EMR data.
This demo is for patient reactivation. It is designed to reengage patients who are due for a medical examination based on EMR data.
From Puppeteer , 9:41 AM
1️⃣ Pulling Patient Data from the EMR
Puppeteer’s agent connects to the clinic’s EMR system and automatically pulls patient data to identify those who are overdue for a follow-up appointment.
2️⃣ Filtering Patients by Care Needs and Priority
The agent analyzes the extracted data, filtering patients based on the type of care needed and priority level to ensure timely and relevant follow-ups.
3️⃣ Initiating Calls to Patients
Puppeteer’s agent calls the identified patients, introducing itself as part of the clinic team. It informs them that they are overdue for a check-up and offers to schedule an appointment.
4️⃣ Automated Messaging for No-Answer Cases:
If the patient does not answer the call, the agent sends an automated message with a link to schedule an appointment directly. This message also offers the option to request a callback if further assistance is needed.
5️⃣ Providing Time Slot Options
The automated message includes three available time slots for the patient to choose from, making it quick and easy to secure an appointment.
6️⃣ Appointment Reminders to Reduce No-Shows:
Once the appointment is scheduled, Puppeteer automatically sends a reminder message before the visit, significantly reducing no-show rates by up to 34-50%.
7️⃣ Proactive Rescheduling in Case of Cancellation:
If the appointment is canceled, Puppeteer promptly follows up with the patient to offer new available time slots, ensuring continuity of care.
🤖 Want to build your own protocol?
Contact us to get started.
From Puppeteer , 9:41 AM
1️⃣ Pulling Patient Data from the EMR
Puppeteer’s agent connects to the clinic’s EMR system and automatically pulls patient data to identify those who are overdue for a follow-up appointment.
2️⃣ Filtering Patients by Care Needs and Priority
The agent analyzes the extracted data, filtering patients based on the type of care needed and priority level to ensure timely and relevant follow-ups.
3️⃣ Initiating Calls to Patients
Puppeteer’s agent calls the identified patients, introducing itself as part of the clinic team. It informs them that they are overdue for a check-up and offers to schedule an appointment.
4️⃣ Automated Messaging for No-Answer Cases:
If the patient does not answer the call, the agent sends an automated message with a link to schedule an appointment directly. This message also offers the option to request a callback if further assistance is needed.
5️⃣ Providing Time Slot Options
The automated message includes three available time slots for the patient to choose from, making it quick and easy to secure an appointment.
6️⃣ Appointment Reminders to Reduce No-Shows:
Once the appointment is scheduled, Puppeteer automatically sends a reminder message before the visit, significantly reducing no-show rates by up to 34-50%.
7️⃣ Proactive Rescheduling in Case of Cancellation:
If the appointment is canceled, Puppeteer promptly follows up with the patient to offer new available time slots, ensuring continuity of care.
🤖 Want to build your own protocol?
Contact us to get started.
From Puppeteer , 9:41 AM
1️⃣ Pulling Patient Data from the EMR
Puppeteer’s agent connects to the clinic’s EMR system and automatically pulls patient data to identify those who are overdue for a follow-up appointment.
2️⃣ Filtering Patients by Care Needs and Priority
The agent analyzes the extracted data, filtering patients based on the type of care needed and priority level to ensure timely and relevant follow-ups.
3️⃣ Initiating Calls to Patients
Puppeteer’s agent calls the identified patients, introducing itself as part of the clinic team. It informs them that they are overdue for a check-up and offers to schedule an appointment.
4️⃣ Automated Messaging for No-Answer Cases:
If the patient does not answer the call, the agent sends an automated message with a link to schedule an appointment directly. This message also offers the option to request a callback if further assistance is needed.
5️⃣ Providing Time Slot Options
The automated message includes three available time slots for the patient to choose from, making it quick and easy to secure an appointment.
6️⃣ Appointment Reminders to Reduce No-Shows:
Once the appointment is scheduled, Puppeteer automatically sends a reminder message before the visit, significantly reducing no-show rates by up to 34-50%.
7️⃣ Proactive Rescheduling in Case of Cancellation:
If the appointment is canceled, Puppeteer promptly follows up with the patient to offer new available time slots, ensuring continuity of care.
🤖 Want to build your own protocol?
Contact us to get started.
Success Case
Patient Reactivation In Sleep Apnea Treatment: 53% booked.
Patient Reactivation
Puppeteer AI reactivated 107 leads for 17 sleep apnea clinics, converting 53 into consultations with a 70.1% engagement rate.
Puppeteer AI reactivated 107 leads for 17 sleep apnea clinics, converting 53 into consultations with a 70.1% engagement rate.
Key features
GET IN TOUCH
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Share your ideas on how to implement our AI customized healthcare assistant!
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai