Security & Privacy
At Puppeteer, we help healthcare organizations scale patient communication—securely.
We take your data, your patients’ privacy, and AI safety seriously.
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DATA MANGEMENT
Data Privacy Policy
Data Residency and Hosting
Puppeteer’s infrastructure is hosted in the United States, ensuring compliance with regional regulations like HIPAA. Our architecture is designed for scalability and reliability, with secure cloud environments that meet the strict standards required for handling protected health information (PHI).
Data Residency and Hosting
Puppeteer’s infrastructure is hosted in the United States, ensuring compliance with regional regulations like HIPAA. Our architecture is designed for scalability and reliability, with secure cloud environments that meet the strict standards required for handling protected health information (PHI).
Data Protection
Protecting patient data is a core priority. Puppeteer encrypts all data at rest and in transit by default, adheres to HIPAA and PIPEDA compliance, and offers detailed audit logs for every interaction.
Data Protection
Protecting patient data is a core priority. Puppeteer encrypts all data at rest and in transit by default, adheres to HIPAA and PIPEDA compliance, and offers detailed audit logs for every interaction.
Information Governance and Compliance
Puppeteer provides flexible governance tools to help your organization maintain control over patient information. This includes customizable data retention policies, full traceability of agent-patient conversations, and support for clinical review workflows (human-in-the-loop) and audit processes.
Information Governance and Compliance
Puppeteer provides flexible governance tools to help your organization maintain control over patient information. This includes customizable data retention policies, full traceability of agent-patient conversations, and support for clinical review workflows (human-in-the-loop) and audit processes.
DATA MANGEMENT
Data Privacy Policy
Data Residency and Hosting
Puppeteer’s infrastructure is hosted in the United States, ensuring compliance with regional regulations like HIPAA. Our architecture is designed for scalability and reliability, with secure cloud environments that meet the strict standards required for handling protected health information (PHI).
Data Protection
Protecting patient data is a core priority. Puppeteer encrypts all data at rest and in transit by default, adheres to HIPAA and PIPEDA compliance, and offers detailed audit logs for every interaction.
Information Governance and Compliance
Puppeteer provides flexible governance tools to help your organization maintain control over patient information. This includes customizable data retention policies, full traceability of agent-patient conversations, and support for clinical review workflows (human-in-the-loop) and audit processes.
REGULATION
Compliance & Certifications
FEATURES
AI Safety Features
Blog
Read About Our Technology
Read About Our Technology
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
Frequently Asked Questions
Frequently Asked Questions
How does Puppeteer handle urgent cases?
Can I monitor the agent’s interactions with patients?
Is there a dashboard to track metrics?
What kinds of symptoms and devices does the platform support?
How does Puppeteer handle urgent cases?
Can I monitor the agent’s interactions with patients?
Is there a dashboard to track metrics?
What kinds of symptoms and devices does the platform support?
How does Puppeteer handle urgent cases?
Can I monitor the agent’s interactions with patients?
Is there a dashboard to track metrics?
What kinds of symptoms and devices does the platform support?
GET IN TOUCH
We're a message away!
We're a message away!
Share your ideas on how to implement our AI customized healthcare assistant!
Share your ideas on how to implement our AI customized healthcare assistant!
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai