AI that talks to your patients
AI that talks to your patients
Automate patient conversations - from intake to follow-ups, through voice and text.
Automate patient conversations - from intake to follow-ups, through voice and text.
Trusted By
Trusted By
Automate Patient Calls & Texts
Save staff time
Free your staff from time-consuming phone work with automated clinical intake, triage, appointment scheduling, and billing management
Save staff time
Free your staff from time-consuming phone work with automated clinical intake, triage, appointment scheduling, and billing management
Scale your clinicians
Save clinicians time with automated preliminary diagnoses, treatment plans, and documentation for easy doctor approval or edits
Scale your clinicians
Save clinicians time with automated preliminary diagnoses, treatment plans, and documentation for easy doctor approval or edits
Enhance Patient Care
Improve patient outcomes with regular follow-ups, treatment adherence support, medical question assistance, and remote health monitoring
Enhance Patient Care
Improve patient outcomes with regular follow-ups, treatment adherence support, medical question assistance, and remote health monitoring
Automate Patient Calls & Texts
Save staff time
Free your staff from time-consuming phone work with automated clinical intake, triage, appointment scheduling, and billing management
Scale your clinicians
Save clinicians time with automated preliminary diagnoses, treatment plans, and documentation for easy doctor approval or edits
Enhance Patient Care
Improve patient outcomes with regular follow-ups, treatment adherence support, medical question assistance, and remote health monitoring
Integrated into your EHR
Integrated into your EHR
OUR AI HEALTHCARE CAPABILITIES
Patient Intake Calls
The AI handles the first conversation when a patient reaches out to your clinic. It asks about their symptoms, collects insurance details, and gets all the right info into your system. Saves your team hours of phone time while making things easy for new patients.
Patient intake
Puppeteer addresses poor quality or mistakenly-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for providers.
Patient Reactivation
The AI reaches out to past patients via SMS or phone call to re-engage them with your clinic. It checks in on their health, updates insurance info, and helps schedule their next visit—all while syncing the right details into your system. A seamless way to drive reactivation and boost patient engagement, without adding to your team’s workload.
Patient Reactivation
The AI reaches out to past patients via SMS or phone call to re-engage them with your clinic. It checks in on their health, updates insurance info, and helps schedule their next visit—all while syncing the right details into your system. A seamless way to drive reactivation and boost patient engagement, without adding to your team’s workload.
Oh right, thanks for the reminder! Is Friday morning available?
Yes! I just booked you for Friday at 10:30 AM. Let me know if you need to reschedule.
Hi John, it’s time to book your annual wellness visit with Dr. Smith. Want me to help you find a time this week?
Oh right, thanks for the reminder! Is Friday morning available?
Yes! I just booked you for Friday at 10:30 AM. Let me know if you need to reschedule.
Hi John, it’s time to book your annual wellness visit with Dr. Smith. Want me to help you find a time this week?
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Patient intake
Puppeteer addresses poor quality or mistakenly-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for providers.
Follow-up calls
The AI checks in with patients after their visit to see how they're doing. It asks about their recovery, reminds them about medications, and makes sure they understood the doctor's instructions. If something needs attention, it alerts your staff right away
Follow-up calls
The AI checks in with patients after their visit to see how they're doing. It asks about their recovery, reminds them about medications, and makes sure they understood the doctor's instructions. If something needs attention, it alerts your staff right away
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Hi Sarah, it's time for your regular check-up. How have you been feeling lately? Any new symptoms or concerns?
Oh no, I'm sorry to hear that, Sarah. Back pain can be really tough. How long have you been experiencing it? Would you like some advice on managing it, or should we book an appointment with your doctor?
Actually, I've been having some back pain recently.
Actually, I've been having some back pain recently.
Oh no, I'm sorry to hear that, Sarah. Back pain can be really tough. How long have you been experiencing it? Would you like some advice on managing it, or should we book an appointment with your doctor?
Hi Sarah, it's time for your regular check-up. How have you been feeling lately? Any new symptoms or concerns?
Patient intake
Puppeteer addresses poor quality or mistakenly-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for providers.
Appointment scheduling
The AI reaches out to past patients via SMS or phone call to re-engage them with your clinic. It checks in on their health, updates insurance info, and helps schedule their next visit—all while syncing the right details into your system. A seamless way to drive reactivation and boost patient engagement, without adding to your team’s workload.
Appointment scheduling
The AI reaches out to past patients via SMS or phone call to re-engage them with your clinic. It checks in on their health, updates insurance info, and helps schedule their next visit—all while syncing the right details into your system. A seamless way to drive reactivation and boost patient engagement, without adding to your team’s workload.
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Oh, I had forgotten, can it be 30 minutes later?
Yes! Of course, I already moved the booking time!
Hi John, just a reminder about your appointment with Dr. Smith on May 15th at 3:00 PM at City Health Clinic. Can you confirm your attendance?
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Patient intake
Puppeteer addresses poor quality or mistakenly-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for providers.
Triaging
When patients call with health concerns, the AI figures out who needs care most urgently. It asks the right questions about symptoms, understands what's serious, and makes sure urgent cases get seen quickly. Less urgent cases get the right level of care at the right time
Triaging
When patients call with health concerns, the AI figures out who needs care most urgently. It asks the right questions about symptoms, understands what's serious, and makes sure urgent cases get seen quickly. Less urgent cases get the right level of care at the right time
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Hi, I just woke up with a high fever and sore throat. What should I do?
I'm sorry to hear that you're feeling unwell. It's important to stay hydrated and rest. Have you taken your temperature recently?
Thank you for the information. It might be best to see a doctor. I can help you book an urgent appointment or guide you through a virtual consultation. Would you prefer that?
Yes, it was 101°F just now.
Hi, I just woke up with a high fever and sore throat. What should I do?
I'm sorry to hear that you're feeling unwell. It's important to stay hydrated and rest. Have you taken your temperature recently?
It might be best to see a doctor. I can help you book an urgent appointment or guide you through a virtual consultation. Would you prefer that?
Yes, it was 101°F just now.
Triage
Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.
Medical Q&A
The AI answers common medical questions whenever patients need help - no appointment needed. Whether they're asking 'How should I take this medicine?' or 'What should I do before my procedure?', they get accurate answers instantly. Your staff saves time, and patients get the information they need without having to visit the clinic
Medical Q&A
The AI answers common medical questions whenever patients need help - no appointment needed. Whether they're asking 'How should I take this medicine?' or 'What should I do before my procedure?', they get accurate answers instantly. Your staff saves time, and patients get the information they need without having to visit the clinic
Hi, I just woke up with a high fever and sore throat. What should I do?
I'm sorry to hear that you're feeling unwell. It's important to stay hydrated and rest. Have you taken your temperature recently?
Thank you for the information. It might be best to see a doctor. I can help you book an urgent appointment or guide you through a virtual consultation. Would you prefer that?
Yes, it was 101°F just now.
Can you tell me the contraindications of Ozempic?
Sure! Ozempic is generally not recommended for individuals with a personal or family history of medullary thyroid carcinoma or multiple endocrine neoplasia syndrome type 2. Those with a history of pancreatitis should also avoid it. Would you like more detailed information on potential side effects and precautions?
Yes, that would be helpful.
Patient intake
Puppeteer addresses poor quality or mistakenly-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for providers.
Patient Intake Calls
The AI handles the first conversation when a patient reaches out to your clinic. It asks about their symptoms, collects insurance details, and gets all the right info into your system. Saves your team hours of phone time while making things easy for new patients.
Patient Intake Calls
The AI handles the first conversation when a patient reaches out to your clinic. It asks about their symptoms, collects insurance details, and gets all the right info into your system. Saves your team hours of phone time while making things easy for new patients.
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Triage
Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.
Automated Billing Process
The AI helps patients understand and handle their bills. It explains charges, answers billing questions, helps set up payment plans, and processes payments.
Automated Billing Process
The AI helps patients understand and handle their bills. It explains charges, answers billing questions, helps set up payment plans, and processes payments.
Hi, I just woke up with a high fever and sore throat. What should I do?
I'm sorry to hear that you're feeling unwell. It's important to stay hydrated and rest. Have you taken your temperature recently?
Thank you for the information. It might be best to see a doctor. I can help you book an urgent appointment or guide you through a virtual consultation. Would you prefer that?
Yes, it was 101°F just now.
Oh, I forgot about that. Can I get more information on the payment methods available?
Absolutely! You can pay online through our secure portal, by phone, or by mailing a check. I'll send the payment link to your email.
Absolutely! You can pay online through our secure portal, by phone, or by mailing a check. I'll send the payment link to your email.
Triage
Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.
Health Data Analytics
We help patients make sense of their health data from everyday devices - smartwatches, rings, and glucose monitors. Our AI explains what their numbers mean and suggests what to do next, all in plain English
Health Data Analytics
We help patients make sense of their health data from everyday devices - smartwatches, rings, and glucose monitors. Our AI explains what their numbers mean and suggests what to do next, all in plain English
Hi, I just woke up with a high fever and sore throat. What should I do?
I'm sorry to hear that you're feeling unwell. It's important to stay hydrated and rest. Have you taken your temperature recently?
Thank you for the information. It might be best to see a doctor. I can help you book an urgent appointment or guide you through a virtual consultation. Would you prefer that?
Yes, it was 101°F just now.
What can I do about it?
Hi John, I noticed that your glucose levels have been higher than normal this week.
Here are some steps: monitor your diet, stay hydrated, and take your medication as prescribed. I'm here for you if you need more detailed guidance or support.
Hi, I just woke up with a high fever and sore throat. What should I do?
I'm sorry to hear that you're feeling unwell. It's important to stay hydrated and rest. Have you taken your temperature recently?
Thank you for the information. It might be best to see a doctor. I can help you book an urgent appointment or guide you through a virtual consultation. Would you prefer that?
Yes, it was 101°F just now.
Hi John, I noticed that your glucose levels have been higher than normal this week.
Here are some steps: monitor your diet, stay hydrated, and take your medication as prescribed. I'm here for you if you need more detailed guidance or support.
What can I do about it?
Patient Reactivation
The AI reaches out to past patients via SMS or phone call to re-engage them with your clinic. It checks in on their health, updates insurance info, and helps schedule their next visit—all while syncing the right details into your system. A seamless way to drive reactivation and boost patient engagement, without adding to your team’s workload.
Appointment scheduling
The AI talks with patients to find appointment times that work for everyone. It checks your clinic's calendar, suggests available slots, and books the appointment right then. Patients get what they need without waiting on hold or playing phone tag
Follow-up calls
The AI checks in with patients after their visit to see how they're doing. It asks about their recovery, reminds them about medications, and makes sure they understood the doctor's instructions. If something needs attention, it alerts your staff right away
Triaging
When patients call with health concerns, the AI figures out who needs care most urgently. It asks the right questions about symptoms, understands what's serious, and makes sure urgent cases get seen quickly. Less urgent cases get the right level of care at the right time
Medical Q&A
The AI answers common medical questions whenever patients need help - no appointment needed. Whether they're asking 'How should I take this medicine?' or 'What should I do before my procedure?', they get accurate answers instantly. Your staff saves time, and patients get the information they need without having to visit the clinic
Automated Billing Process
The AI helps patients understand and handle their bills. It explains charges, answers billing questions, helps set up payment plans, and processes payments.
Health Data Insights
We help patients make sense of their health data from everyday devices - smartwatches, rings, and glucose monitors. Our AI explains what their numbers mean and suggests what to do next, all in plain English
Hey I’m John, my knee is hurting, it’s been 2 days.
I'm sorry to hear about your knee pain, John. Can you describe how the pain feels? Is it sharp, dull, constant, or does it come and go?
Sharp.
Not Sure Where to Start with AI? Let Us Guide You.
Not Sure Where to Start with AI? Let Us Guide You.
Not Sure Where to Start with AI? Let Us Guide You.
Our AI Product Discovery service helps you find the best way to integrate AI with a tailored, actionable roadmap.
Our AI Product Discovery service helps you find the best way to integrate AI with a tailored, actionable roadmap.
Our AI Product Discovery service helps you find the best way to integrate AI with a tailored, actionable roadmap.
AI Case Studies
AI Case Studies
Our case studies on artificial intelligence in healthcare
Our case studies on artificial intelligence in healthcare
FEATURES
Safety & AI Integration Features
EHR Integrations
Puppeteer seamlessly integrates with your EHR, automatically extracting patient data for a highly personalized experience without staff intervention. We handle your AI healthcare integrations.
EHR Integrations
Puppeteer seamlessly integrates with your EHR, automatically extracting patient data for a highly personalized experience without staff intervention. We handle your AI healthcare integrations.
API & Databases
Puppeteer connects with external APIs and databases to keep AI agents updated with real-time proprietary data, enabling seamless system operation within your healthcare systems.
API & Databases
Puppeteer connects with external APIs and databases to keep AI agents updated with real-time proprietary data, enabling seamless system operation within your healthcare systems.
User Interface
Seamless integrations that match your look and feel. Easily embed into your website, mobile app, patient portal, WhatsApp, Slack, or use our API for custom integration solutions.
User Interface
Seamless integrations that match your look and feel. Easily embed into your website, mobile app, patient portal, WhatsApp, Slack, or use our API for custom integration solutions.
Regulations
Our AI solutions comply with major regulations, including HIPAA in the U.S., GDPR in the EU, and PIPA and PIPEDA in Canada. We ensure patient data protection according to the highest standards globally, ensuring compliance and security everywhere we operate.
Regulations
Our AI solutions comply with major regulations, including HIPAA in the U.S., GDPR in the EU, and PIPA and PIPEDA in Canada. We ensure patient data protection according to the highest standards globally, ensuring compliance and security everywhere we operate.
Monitor Your Stats
Our dashboard allows your company to read previous conversations, trace AI decision-making, and access stats, graphics, and token usage. Enhance your insights with our comprehensive AI analytics and monitoring tools.
Monitor Your Stats
Our dashboard allows your company to read previous conversations, trace AI decision-making, and access stats, graphics, and token usage. Enhance your insights with our comprehensive AI analytics and monitoring tools.
Guardrails & Safeguards
These advanced features detect serious patient behaviors such as self-harm messages, substance abuse messages, or depressive image comments. Our AI responds appropriately to ensure patient safety and proper care.
Guardrails & Safeguards
These advanced features detect serious patient behaviors such as self-harm messages, substance abuse messages, or depressive image comments. Our AI responds appropriately to ensure patient safety and proper care.
FEATURES
Safety & AI Integration Features
EHR Integrations
Puppeteer seamlessly integrates with your EHR, automatically extracting patient data for a highly personalized experience without staff intervention. We handle your AI healthcare integrations.
API & Databases
Puppeteer connects with external APIs and databases to keep AI agents updated with real-time proprietary data, enabling seamless system operation within your healthcare systems.
User Interface
Seamless integrations that match your look and feel. Easily embed into your website, mobile app, patient portal, WhatsApp, Slack, or use our API for custom integration solutions.
Regulations
Our AI solutions comply with major regulations, including HIPAA in the U.S., GDPR in the EU, and PIPA and PIPEDA in Canada. We ensure patient data protection according to the highest standards globally, ensuring compliance and security everywhere we operate.
Monitor Your Stats
Our dashboard allows your company to read previous conversations, trace AI decision-making, and access stats, graphics, and token usage. Enhance your insights with our comprehensive AI analytics and monitoring tools.
Guardrails & Safeguards
These advanced features detect serious patient behaviors such as self-harm messages, substance abuse messages, or depressive image comments. Our AI responds appropriately to ensure patient safety and proper care.
TESTIMONIALS
Trusted by Healthcare Professionals
Trusted by Healthcare Professionals
See what our customers have to say.
See what our customers have to say.
See what our customers have to say.
See what our customers have to say.
PRICING
Flexible Pricing
Scalable Plans
Flexible Pricing
Scalable Plans
Designed for every stage of your journey.
Designed for every stage of your journey.
Annually
Monthly
Call Usage Costs
Text Messaging Costs
Use Cases
Agent's Configuration Support
BAA (HIPAA Compliance)
Analytics Dashboard
Priority Support
Dedicated Account Manager
White-Labeling Dashboard
EHR Integrations
API Access
Set up Fee (one-time)
$0.2 per minute of call
$0.05 per message
Up to 1 use case
5 hours/month
$4,000
$0.2 per minute of call
$0.05 per message
Up to 3 use cases
5 hours/month
(Standard)
$4,000
$0.2 per minute of call
$0.05 per message
Unlimited
Dedicated support
(Advanced)
(24/7 SLA)
Custom
Annually
Monthly
Call Usage Costs
$0.2 per minute of call
$0.2 per minute of call
$0.2 per minute of call
Text Messaging Costs
$0.05 per message
$0.05 per message
$0.05 per message
Use Cases
Up to 1 use case
Up to 3 use cases
Unlimited
Agent's Configuration Support
5 hours/month
5 hours/month
Dedicated support
BAA (HIPAA Compliance)
Analytics Dashboard
(Standard)
(Advanced)
Priority Support
(24/7 SLA)
Dedicated Account Manager
White-Labeling Dashboard
EHR Integrations
API Access
Set up Fee (one-time)
4,000
4,000
Custom
Annually
Monthly
Call Usage Costs
$0.2 per
minute
of call
$0.2 per
minute
of call
$0.2 per
minute
of call
Text Messaging Costs
$0.05 per
message
$0.2 per
minute
of call
$0.2 per
minute
of call
Use Cases
Up to 1
use case
Up to 3
use cases
Unlimited
Agent's Configuration Support
5 hours
per month
5 hours
per month
Dedicated
support
BAA (HIPAA Compliance)
Analytics Dashboard
(Standard)
(Advanced)
Priority Support
(24/7 SLA)
Dedicated Account Manager
White-Labeling Dashboard
EHR Integrations
API Access
Set up Fee (one-time)
4,000
4,000
Custom
Layout
Use positioning to fix topbars, sidebars, and backgrounds.
Effects
CMS
Run a blog, list job openings, or manage your event schedule.
Navigation
About Us
About Us
Get to know us better and explore what we stand for—click to learn more!
Frequently Asked Questions
Frequently Asked Questions
How does Puppeteer handle urgent cases?
Can I monitor the agent’s interactions with patients?
Can Puppeteer’s solution integrate with my clinic’s workflow?
Is there a dashboard to track metrics?
How secure is Puppeteer’s solution?
How does Puppeteer handle urgent cases?
Can I monitor the agent’s interactions with patients?
Can Puppeteer’s solution integrate with my clinic’s workflow?
Is there a dashboard to track metrics?
How secure is Puppeteer’s solution?
GET IN TOUCH
We're a message away!
We're a message away!
Share your ideas on how to implement our AI customized healthcare assistant!
Share your ideas on how to implement our AI customized healthcare assistant!
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai
20900 Northeast 30th Avenue, Aventura, Florida
86-90 Paul Street London, EC2A 4NE
+1 (276) 900-1601
hello@getpuppeteer.ai