What’s the playground?

Playground is your interactive testing ground for AI Agent configurations. Because the AI Agent can autonomously manage diverse patient scenarios, it’s essential to validate how it responds before going live. By running through different situations—routine checkups, complex cases, and unexpected twists—you can spot off-track responses, refine the AI’s setup, and ultimately deliver more consistent and accurate patient interactions.

This is the playground's view:

Key Features

• Scenario Testing

  Simulate both standard and specialized patient conversations to evaluate how the AI Agent handles a wide range of inquiries.

  
  

• Stress Testing

  Push the AI Agent to its limits with edge cases or unusual questions, quickly identifying any weaknesses or gaps in protocol.

  
  

• Quick Fixes

  Rely on Puppeteer’s support team for rapid resolution of discovered issues, often within hours.

Benefits

• Reduced Deployment Risks

  By catching and correcting errors early, you can confidently roll out a more reliable AI Agent to patients.

  
  

• Iterative Improvement

  Continuous testing and feedback loops enable ongoing refinements to keep your AI Agent operating at its best.

  
  

  🔗 See how it works in this video