What's the Agent's Configuration?

The Agent's Configuration is the protocol that defines how Puppeteer’s AI agent operates to meet the specific use case of a healthcare provider. It encompasses the workflows, decision-making logic, and integrations that enable the agent to perform its tasks effectively. This configuration is tailored to align with the provider’s objectives, ensuring the AI agent delivers accurate and context-appropriate responses.

Puppeteer’s team manages the initial configuration setup, ensuring it is optimized for the provider’s needs. Afterward, the provider’s technical team can be trained to manage and refine the configuration independently, offering flexibility and long-term adaptability.

This is how it can be accessed in provider's platform, by pressing Edit Config:

Benefits:

• Tailored Functionality
  The configuration ensures the AI agent is customized to perform exactly as needed for the provider’s specific use case.

  
  

• Provider Independence
  With training, providers can manage and refine the configuration without relying on external assistance, fostering autonomy.

  
  

• Adaptability
  The agent remains flexible to accommodate changes in workflows, protocols, or operational goals.

  
  

• Optimized Setup
  Puppeteer’s expert setup ensures the agent is ready to deliver high-quality performance from the start, minimizing the time and effort required from the provider’s team.